Terms of Service

Terms & Conditions

Effective Date: October 2025
Last Updated: October 2025

Welcome to Shopstar (“Company,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website https://shopstarecom.in (the “Website”) and all related services offered by Shopstar.

By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree, please do not use the Website or any of our services.

1. General Information

Trade Name: Shopstar
Website: https://shopstarecom.in
Email: shopstarecom@gmail.com
Phone: +91 9409885985
Address: B-304, Sun Complex, New Vavol, Gandhinagar – 382016, Gujarat, India

2. Eligibility

You must be at least 18 years old to access or use our Website.
By using our Website, you represent that you are legally competent to enter into a binding agreement as per Indian law.

3. Products and Services

  • Shopstar is an online eCommerce platform offering a variety of consumer products.

  • We make every effort to display accurate product images, descriptions, and prices, but we do not guarantee that product information is error-free or complete.

  • Prices, offers, and product availability are subject to change without prior notice.

4. Account Registration

  • To make a purchase, you may be required to create an account.

  • You agree to provide accurate, current, and complete information and to keep your account credentials confidential.

  • You are responsible for all activities under your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

5. Orders and Payments

  • All orders placed on the Website are subject to acceptance and product availability.

  • Prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

  • Payments are processed securely through authorized third-party gateways.

  • Shopstar does not store your complete payment card or UPI details.

  • We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or product unavailability.

6. Shipping and Delivery

  • Orders are shipped to the address provided during checkout.

  • Estimated delivery times are provided for convenience and may vary due to logistics or unforeseen delays.

  • Shipping charges, if applicable, will be displayed at checkout.

  • For full details, please refer to our Shipping Policy available on our Website.

7. Cancellations, Returns, and Refunds

  • You may cancel your order before dispatch by contacting us promptly.

  • Eligible products may be returned or replaced under our Return & Refund Policy, available on our Website.

  • Refunds (if approved) will be processed using the original payment method within the standard time frame.

  • Certain items (e.g., custom or perishable goods) may not be eligible for return.

8. User Responsibilities

By using our Website, you agree not to:

  1. Use the Website for unlawful or fraudulent purposes.

  2. Attempt to gain unauthorized access to any systems or networks.

  3. Copy, modify, or distribute content without permission.

  4. Post or transmit harmful, offensive, or misleading content.

  5. Interfere with the Website’s operation or security.

Violation of these terms may result in suspension or termination of your access.

9. Intellectual Property

  • All content on the Website, including text, graphics, logos, images, and software, is the property of Shopstar or its licensors.

  • You may not reproduce, distribute, or exploit any material from the Website without our prior written consent.

  • Unauthorized use of our trademarks or logos is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Shopstar shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Website.

  • We do not guarantee uninterrupted access or error-free performance.

  • Product warranties, if any, are limited to those provided by the manufacturer or supplier.

11. Indemnification

You agree to indemnify and hold harmless Shopstar, its affiliates, employees, and agents from any claims, losses, or damages arising out of:

  • Your misuse of the Website or its content

  • Violation of these Terms or applicable laws

  • Infringement of third-party rights

12. Privacy and Data Protection

Your use of the Website is governed by our Privacy Policy, which explains how we collect and process your personal information in compliance with the Digital Personal Data Protection Act, 2023.
By using the Website, you consent to the terms of that policy.

13. Termination

We reserve the right to suspend or terminate your access to the Website without notice if:

  • You violate these Terms;

  • Your activity poses a security risk or potential harm; or

  • Required by law or regulatory directive.

Upon termination, your right to use our Website ceases immediately.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Gandhinagar, Gujarat.

15. Changes to These Terms

We may update or modify these Terms from time to time.
Revised Terms will be posted on the Website with an updated “Effective Date.”
Your continued use of the Website after such changes signifies your acceptance.

16. Contact Information

For questions, concerns, or feedback about these Terms, please contact:

Shopstar
Email: shopstarecom@gmail.com
Phone: +91 9409885985
Address: B-304, Sun Complex, New Vavol, Gandhinagar – 382016, Gujarat, India

Thank you for visiting Shopstar.

Your trust and satisfaction are our top priorities.